Warmstart: AI Research and personalized email outreach
Warm Start Privacy Notice
Last Modified: April 28, 2024
About Us
Brainfilter LLC. (together with its subsidiaries, "BrainFilter", "Warm Start", "us" or "we") is a leading provider of email and digital marketing services and lead generation and customer relationship management services to businesses, nonprofits, and other organizations. We refer to the products and services that are ordered by our customers ("Customers") and provided by or on behalf of us to our Customers pursuant to the Terms of Service, as the "Services."
Our Services help our Customers provide timely and relevant marketing and communications on a cross-media basis. Our Customers can connect their email accounts, upload contact lists and use our platform to create campaigns to reach their own current and prospective customers and others through email and other channels. Personal information and other data submitted by or on behalf of a Customer in connection with the Services, including contact lists (which may include email addresses and other information for a Customer's contacts) and content (including the content of a Customer's campaigns) (collectively, "Customer Data"), belongs to and is controlled by our Customers. Warm Start acts as a service provider or processor to its Customers.
When acting in this capacity, we process Customer Data on behalf of our Customer, and we have no direct relationship with the end-users who use our Customers' services or products or visit our Customers' websites. Warm Start does not process Customer Data except as provided in our Terms of Service with our Customers.
The Customer Data that we handle on behalf of our Customers is not collected on our websites, but rather through our Customers' independent use of our platform. For example, our Customers may use our platform to encourage their contacts to sign up for their email lists. Emails sent from the Warm Start platform include single pixel gifs, also known as web beacons. We use this data at our Customers' direction to create reports for them about how an email campaign performed and what actions their contacts took.
We are not responsible for the privacy or data security practices of our Customers. If you are an end user of one of our Customers whose personal information we process and you are seeking to exercise your data rights, you should contact our Customer directly.
INFORMATION COVERED BY THIS PRIVACY NOTICE
This privacy notice and our Cookie Notice provide details about our practices relating to personal information collected from or about visitors to our websites, our Customers, and others who interact or engage with the Services (collectively, our "Users" or "you"). It describes how your personal information is collected, used and shared by us.
This privacy notice only applies to our Users' personal information. It does not apply to any of our Customers' contacts' personal information included in the Customer Data.
INFORMATION WE COLLECT FROM YOU
In the course of your visits to our websites and applications and/or your purchase or use of the Services, we collect, and have collected in the preceding 12 months, the following information about you:
| Category of Personal Information Collected | Examples |
|---|---|
| Information and Identifiers About You | Name, address, phone number, email address, employer name, job title, or other similar identifiers. |
| Commercial Information | Services purchased and information relating to your use of our Services. |
| Financial Information | Payment information, including credit card data that you provide to us. |
| Internet/Network Information | IP address, browser type and version, type of device you use, operating system version, and device identifier. |
| Tracking Technologies | Cookies, web beacons, pixels, tags, scripts and other similar technologies. |
| Our Interactions with You | Information that you may provide during your telephone conversations with us, emails, or texts. |
| Inferences | Insights collected from your interactions with us. |
| Survey Information | Information provided if you complete optional surveys for research purposes. |
We may combine any information we collect about you with other information we have about you to help us update, expand and analyze our records, identify new customers, and suggest products and services that may be of interest to you.
SOURCES OF INFORMATION
We obtain the categories of personal information listed above from the following sources:
- Directly from you when you provide it to us;
- Automatically from your use of our websites;
- From our business partners, service providers, and affiliates;
- From third parties whom you direct to share information with us;
- From public sources and third party data providers.
HOW WE USE YOUR INFORMATION
We may collect, use or disclose personal information about you for business and/or commercial purposes, including:
- To provide the requested Services to you;
- To ensure the proper functioning of our Services;
- To communicate with you, which may include sending you marketing information, product recommendations, and updates about our Services.
DISCLOSURE TO THIRD PARTIES
We may disclose categories of personal information to third parties as described below:
| Category of Personal Information Collected | Third Party Disclosures |
|---|---|
| Information and Identifiers About You | Third party service providers and vendors; legal or regulatory authorities. |
| Commercial Information | Same as above. |
| Financial Information | Same as above. |
| Internet/Network Information | Same as above. |
| Tracking Technologies | Same as above. |
| Our Interactions with You | Same as above. |
| Inferences | Same as above. |
| Survey Information | Same as above. |
SECURITY
The transmission of information via the internet, email or texts is not completely secure. We will do our best to protect your personal information, but we cannot guarantee its security.
YOUR RIGHTS
You have certain rights relating to your personal information under local data protection laws, including:
| Your Right | Details |
|---|---|
| The Right to Know | The right to request information relating to your personal information we have collected. |
| The Right to Request Deletion | The right to request the deletion of personal information we have collected from you. |
| The Right to Correct | The right to correct inaccurate personal information that we maintain about you. |
| The Right to Non-Discrimination | The right not to receive discriminatory treatment for exercising these rights. |
CONTACT US AND COMPLAINTS
If you have any questions about this privacy notice or our data handling practices, you may contact us at privacy@warmstart.ai or via mail to:
Legal and Compliance
Brainfilter LLC.
c/o Warm Start
6032 Fulton St.,
San Francisco, CA 94121.
U.S.A.